Walk it room by room

Start at the front door and work through every room in the same order - ceilings, walls, floors, doors, windows, fittings, services. Doing it the same way each time stops things being missed.

What to write for each snag

  • Where: the room and the exact spot ("kitchen, left of the sink, 300 mm up").
  • What: one short description of the defect.
  • Who: the trade responsible.
  • How bad: a severity, so safety and water issues go first.
  • A photo: it saves an argument later.

Track it to verified, not just fixed

A snag marked "fixed" by the trade still needs checking. Keep four states - open, in progress, fixed, verified - and only close a snag when you've seen it.

Share it

Export the list as a PDF for the client or a CSV for the trades, filtered by trade so each one sees only their own items.